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Shipping
CURRENT SHIPPING TIMES (MARCH 2023)
Due to unprecedented demand, 2-Day Air Shipments are shipping in 1-2 business days and US Ground & International orders are shipping in 6-8 business days. Thank you for your patience! We're working through our backlog of orders as quickly as we can. If you have an upcoming trip you need the gear for, we highly recommend opting for 2-Day Air Shipping at checkout!
International customers! — Packages will be subject to import/duty fees upon delivery. Customers are responsible for these fees.
Customers in Canada — Please be aware that although we ship from the US, our products are manufactured in Vietnam and Taiwan. Duties/taxes will be charged accordingly.
We strive for fast, efficient shipping so that you get your Zenbivy products when you need them. If you have any questions about the status of your order, please contact us at orders@zenbivy.com and we will be happy to help you out.
Shipping within the US
Standard Shipping orders are processed and shipped within 2-4 business days (unless otherwise noted on our Current Shipping Times at the top of the page).
FedEx 2-Day Air orders are shipped within 1-2 business days. We do not guarantee 2 business day delivery from FedEx. No orders ship on weekends. PO Box addresses and "General Delivery" to USPS Post Offices must choose the Standard Shipping option.
*Free Shipping Over $300
| Shipping Method | Condition | Price |
| Standard Shipping (2-7 business days) | $0 - $49.99 | $7 |
| Standard Shipping (2-7 business days) | $50 - $99.99 | $9 |
| Standard Shipping (2-7 business days) | $100 - $199.99 | $12 |
| Standard Shipping (2-7 business days) | $200 - $299.99 | $15 |
| Standard Shipping (2-7 business days) | $300 and up | FREE |
| Air Shipping (2 business days) | 0lb - 3lb | $24 |
| Air Shipping (2 business days) | 3lb - 5lb | $29 |
| Air Shipping (2 business days) | 5lb - 7lb | $35 |
| Air Shipping (2 business days) | 7lb - 10lb | $39 |
| Air Shipping (2 business days) | 10lb - 25lb | $49 |
| MotoBed™ Shipping Method | Condition | Price |
| Standard Shipping (2-7 business days) | $300 and up | FREE |
| Air Shipping (2 business days) | 0lb - 11lb | $49 |
| Air Shipping (2 business days) | 11lb - 20lb | $98 |
| Air Shipping (2 business days) | 20lb - 30lb | $147 |
International Shipping
International orders are processed within 3-5 business days (unless otherwise noted on our Current Shipping Times at the top of the page) and customers are responsible for all import/duty fees. Shipping is based on weight and will be automatically calculated at checkout.
*Customers in Canada: please be aware that although we ship from the US, our products are manufactured in Vietnam and Taiwan. Duties/taxes will be charged accordingly.
| Shipping Method (excludes MotoBed™) | Condition | Price |
| International Economy Service | 0lb - 2lb | $29 |
| International Economy Service | 2lb - 4lb | $39 |
| International Economy Service | 4lb - 8lb | $49 |
| International Economy Service | 8lb - 15lb | $69 |
| International Economy Service | 15lb - 25lb | $79 |
| International Economy Service | 25lb - 100lb | $150 |
Countries we ship to include: Canada, Germany, Switzerland, Japan, South Korea, Ireland, United Kingdom, Finland, France, Netherlands, Austria, Italy, Norway, Sweden, U.S. Outlying Islands, Singapore, Belgium, Denmark, Greece, Iceland, Isle of Man, Luxembourg, Portugal, Australia, Spain, Hong Kong SAR
| MotoBed™ Shipping Method | Condition | Price |
| International Economy Service | 0lb - 11lb | $99.00 |
| International Economy Service | 11lb - 20lb | $198.00 |
| International Economy Service | 20lb - 30lb | $297.00 |
| International Economy Service | 30lb - 40lb | $396.00 |
Countries we ship the MotoBed™ to include: Canada, Australia, Austria, Belgium, Denmark, France, Germany, Greece, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom, Ireland, Japan
If you do not see your country listed above, reach out to us at orders@zenbivy.com and we will see if we can get you a custom shipping quote. In your email please include your shipping address along with the items you are looking to purchase.
Tracking
Once your order ships, you will receive an email notification with your tracking information. If you have any questions or issues with your tracking, please email us at orders@zenbivy.com