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*** Canadian customers — Please note that while Zenbivy is based in the US and ships from the US, our products are manufactured in Vietnam and Taiwan. Orders will be subject to additional import/duty fees upon delivery.
We strive for fast, efficient shipping so that you get your Zenbivy products when you need them. If you have any questions about the status of your order, please contact us at friends@zenbivy.com and we will be happy to help you out.
Standard Shipping orders are processed and shipped within 1-2 business days. FedEx 2-Day Air orders are shipped within 24 hours. We do not guarantee 2 business day delivery from FedEx, we can only guarantee that our warehouse ships your 2-Day Air order within 24 hours. No orders ship on weekends. PO Box addresses and "General Delivery" to USPS Post Offices must choose the Standard Shipping option as FedEx does not deliver to USPS locations.
We offer free standard shipping on orders over $300. This offer is valid on US orders only and does not apply to the Zenbivy MotoBed™.
| Shipping Method | Condition | Price |
| Standard Shipping (2-7 business days) | $0.00 - $49.00 | $7.00 |
| Standard Shipping (2-7 business days) | $49.01 - $99.99 | $9.00 |
| Standard Shipping (2-7 business days) | $100.00 - $199.99 | $12.00 |
| Standard Shipping (2-7 business days) | $200.00 - $299.99 | $15.00 |
| Standard Shipping (2-7 business days) | $300.00 and up | FREE |
| Air Shipping (2 business days) | 0lb - 3lb | $22.00 |
| Air Shipping (2 business days) | 3lb - 5lb | $27.00 |
| Air Shipping (2 business days) | 5lb - 7lb | $32.00 |
| Air Shipping (2 business days) | 7lb - 10lb | $39.00 |
| Air Shipping (2 business days) | 10lb - 25lb | $49.00 |
| MotoBed™ Shipping Method | Condition | Price |
| Economy (5-8 business days) | 0lb - 11lb | $19.00 |
| Economy (5-8 business days) | 11lb - 20lb | $38.00 |
| Economy (5-8 business days) | 20lb - 30lb | $57.00 |
| Economy (5-8 business days) | 30lb - 40lb | $76.00 |
| Air Shipping (2 business days) | 0lb - 11lb | $49.00 |
| Air Shipping (2 business days) | 11lb - 20lb | $98.00 |
| Air Shipping (2 business days) | 20lb - 30lb | $147.00 |
International orders are processed within 2-3 business days and international customers are responsible for all import/duty fees. Shipping is based on weight and will be automatically calculated at checkout.
Canadian customers, please note that while Zenbivy is based in the US and ships from the US, our products are manufactured in Vietnam and Taiwan. Orders will be subject to import/duty fees upon delivery.
| Shipping Method | Condition | Price |
| Canada Shipping (FedEx) | 0lb - 2lb | $19.00 |
| Canada Shipping (FedEx) | 2lb - 4lb | $29.00 |
| Canada Shipping (FedEx) | 4lb - 8lb | $39.00 |
| Canada Shipping (FedEx) | 8lb - 25lb | $49.00 |
| Fedex International Economy Air | 0lb - 2lb | $29.00 |
| Fedex International Economy Air | 2lb - 4lb | $39.00 |
| Fedex International Economy Air | 4lb - 8lb | $49.00 |
| Fedex International Economy Air | 8lb - 15lb | $69.00 |
| Fedex International Economy Air | 15lb - 25lb | $79.00 |
| Fedex International Economy Air | 25lb - 100lb | $150.00 |
| MotoBed™ Shipping Method | Condition | Price |
| Economy International (6-18 business days) | 0lb - 11lb | $99.00 |
| Economy International (6-18 business days) | 11lb - 20lb | $198.00 |
| Economy International (6-18 business days) | 20lb - 30lb | $297.00 |
| Economy International (6-18 business days) | 30lb - 40lb | $396.00 |
Once your order ships, you will receive an email notification with your tracking information. If you have any questions or issues with your tracking, please email us at friends@zenbivy.com
