Zenbivy Frequently Asked Questions icon

What is the return/exchange policy?

You may return items for up to 14 days after shipment for a full refund, less original shipping costs. In-home testing for size and comfort is allowed but returned products must be unused, with the original packaging, and in the same condition in which you received them.

View full return policy

How long does shipping take?

We usually ship within 24 hours Monday-Friday from our warehouse in California. From there it's 2-6 days depending on where you live. We also have a 2-day air option at checkout. Please note that we do not ship on weekends.

More info on shipping

Didn't see your question answered?

We'll respond within 1 business day, though usually sooner and often on weekends.